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Protecting Your Meta Business Accounts: Key Security Measures

Protect your Meta Account

Protecting Your Meta Business Accounts: Key Security Measures

In today’s ever-evolving digital landscape, where phishing and hacking techniques continue to grow in sophistication, safeguarding your business’s online presence has never been more critical. This is especially true for platforms like Facebook, which are prime targets for malicious activities.

At Air Balloon, we’ve noticed a concerning trend of hacking attempts on our clients’ business manager pages. As marketing professionals, we understand the importance of recognizing these threats, and we believe it’s equally crucial for you to be vigilant.


Hackers are focusing their efforts on individuals with admin access to business accounts, exploiting vulnerabilities in their personal Facebook accounts. This tactic enables hackers to circumvent the robust security measures implemented by corporations. They often employ methods such as sending deceptive messages to personal admin accounts. When the recipient clicks on a provided link, the hacker gains access to the business account associated with their personal profile. Once inside, the hacker can seize control of the business account by removing other admins, altering passwords, and essentially taking over the account. Unfortunately, Facebook’s support for reclaiming hacked pages and accounts has proven inadequate.


Once a business loses access to its Facebook Business account, the chances of recovery become uncertain. While some organizations manage to regain control, others are less fortunate and fall victim to cyber threats. To protect your business page and personal profile, it’s imperative to take simple yet effective precautions. In this article, we will guide you through the steps to secure your online presence and minimize the risks posed by hackers.


Identifying Hacker Messages: Red Flags to Watch For


One foolproof method to spot hacker messages is by scrutinizing Facebook messages that claim to be from META/Business Suite. It’s crucial to understand that META will never contact you regarding account or security issues through your messenger inbox. Legitimate communications from META are typically sent via email or occasionally through notifications. Be cautious of any messages that deviate from these official channels.


Another unmistakable indicator of a hacker’s message is the presence of spelling errors. Take the time to carefully read any messages you receive. If you notice spelling mistakes, consider it a red flag. Also, be wary of messages that prompt you to click on a link or direct you to an unofficial META page. Exercise extreme caution and verify the authenticity of any message before clicking on provided links. Staying vigilant and prioritizing online safety is essential.


Securing Your Meta Business Accounts from Hackers: Essential Steps


Whether you’re using Facebook and Instagram for organic or paid marketing, ensuring the security of your accounts is paramount. Implementing the following three vital steps can significantly enhance the protection of your accounts:


Enable Two-Factor Authentication for All Users

Your Facebook business page and Instagram business account are managed through the Meta Business Suite. It’s crucial to enable two-factor authentication for all levels of access. This advanced security measure requires users to provide a random 6-digit code in addition to their username and password during login. Meta provides user-friendly guides on how to set up two-factor authentication, making the process straightforward and highly effective. The additional layer of security significantly fortifies the protection of your accounts. Meta offers multiple security guides on setting up two-factor authentication.


Designate a Backup Admin

Select a trusted individual, whether it’s a business partner, coworker, family member, or friend, to serve as your backup admin. This person doesn’t need to be actively involved in your business; their role is to act as an emergency entry point into your Business Suite. In the unfortunate event of a hacker gaining access to your account and locking you out, the backup admin provides a means for you to regain control. They serve as a safeguard, allowing you to reclaim your account and eliminate the hacker’s access.


By diligently following these essential steps, you significantly reinforce the security of your Meta Business accounts, safeguarding your valuable data and providing peace of mind in your online interactions.


If you’re interested in discovering how Air Balloon can assist your business with paid and organic social media marketing, optimize and manage your ads and business accounts, please don’t hesitate to reach out to us today. We’re here to support you!